43 Church St, Flint, CH6 5AD
Registered Head Office address; Roberts and Polson Opticians, 43 Church St, Flint, CH6 5AD
Website disclaimer
The information contained in this website is for general information purposes only. The information is provided by GD Elliott Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of G D Elliott Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, G D Elliott Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
This privacy notice describes the processing activity undertaken by G D Elliott Ltd (“we”).
Who we are
When you use our services or where you are employed or engaged by us, we are data controller for your personal data. This means that we are responsible for ensuring your personal data is processed in line with data protection law, including the UK General Data Protection Regulation and Data Protection Act 2018.
We are registered with the Information Commissioners Office. Our registration number is ZA841701
What we do
As an optometry practice, if you visit us in order to use our services, we will use your personal data for the following purposes:
In order to use your personal data for these purposes, we must have a lawful basis in data protection law. Where that personal data concerns special characteristics including your health, sex or ethnicity we must also have an exemption to process.
For these purposes, we therefore rely on:
Article 6(1)(b) – processing is necessary for performance of a contract
Article 6(1)(e) – processing is necessary for a public task undertaken in the public interest (where you are an NHS patient)
Article 6(1)(f) – processing is in our legitimate interests* (where you are a private patient)
*our legitimate interests are providing you the healthcare service you have requested
Article 9(2)(h) – processing is necessary to provide health and care
If we are your employer, we will use your personal data for the following purposes:
For these purposes, we rely on the following lawful bases:
Article 6(1)(a) – processing is carried out under consent
Article 6(1)(b) – processing is carried out for contract purposes
Article 6(1)(f) – processing is necessary for our legitimate interests*
*our legitimate interests are managing your employment with us
Article 9(2)(a) – based on explicit consent
Article 9(2)(b) - processing is necessary for purposes in the field of employment
Article 9(2)(h) – processing is necessary to provide health and care
Who we share data with
Where you are an NHS patient, we will share your personal data with your NHS healthcare providers where necessary in order to support your care.
Whether you are a private or NHS patient, we will not share your personal data with anyone outside the provision of your care, unless we have a legal obligation to do so.
Your personal data will not be transferred outside the UK.
Depending on the purpose of processing, we will keep your personal data for a defined period of time, after which it will be
deleted. For the purposes described above, the following retention periods will apply:
Purpose Retention
Recruitment 6 months after recruitment
DBS Checks 6 months
Employment Summary up until retirement age.
Performance Summary up until retirement age.
Salary payments, HMRC purposes, Pension,
Trade Union Membership payment, Insurance fees,
indemity fees, regulatory fees. 6 years
Patient payments/customer payments/Staff payments.
Business finance 6 years
Taking payment for products and services 6 years
Delivery of service to patients
(forms part of patient record)
Staff health and wellbeing 6 years, a summary should be held within the HR record
Patient records According to regulatory guidance.
Your rights
Under data protection, you have a number of rights in relation to data protection. The application of these is dependent on the lawful basis being used. These include:
You may exercise these rights free of charge except in limited certain circumstances, however, you will always be informed if there is a cost associated. We will provide a response to your request within a month.
If you wish to exercise any of your rights, please contact us at the address below.
Contact Us
We have appointed a Data Protection Officer who advises monitors our compliance against data protection law. You can contact them at gordon@robertsandpolson.co.uk or by writing to Mr Gordon Elliott, Roberts and Polson Opticians, 43 Church St, Flint, CH6 5AD
Complaints
If you have any complaints regarding our use of personal data, please contact us by one of the above means. In the event we cannot resolve your complaint, you have the right to complain the Information Commissioners Office, the UK data protection regulator.
They can be contacted at:
Information Commissioner's Office (www.ico.org.uk)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Welcome to the publication scheme for G D Elliott Ltd t/a Roberts and Polson Opticians. This scheme is required by the Freedom of Information Act 2000.
Introduction
This publication scheme is a complete guide to the information routinely made available to the public by G D Elliott Ltd t/a Roberts and Polson Opticians. It is a description of the information about our NHS services which we make publicly available. It will be reviewed regularly and we will monitor its effectiveness.
How much does it cost?
The publications are free unless otherwise indicated. Where information is provided at a cost, the charges will be calculated as set out in Class 7 below.
How is the information made available?
The information in each class is available on our website at www.robertsandpolson.co.uk or as a printed document from:
Roberts and Polson Opticians, 43 Church St, Flint CH6 5AD
Your rights to information
Feedback
If you have any comments about the operation of this publication scheme or how your request for information under it has been dealt with, please contact: gordon@robertsandpolson.co.uk
Classes of information
All NHS information at G D Elliott Ltd t/a Roberts and Polson Opticians is held, retained and/or destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be withheld under the exemptions set out in the Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are the protection of commercial interests and the protection of personal information under the Data Protection Act 2018. This applies to all Classes in the publication scheme. The information on this scheme is grouped into the following categories:
1. Who we are
G D Elliott Ltd t/a Roberts and Polson Opticians are an independent opticians practice providing NHS and private services from Roberts and Polson Opticians, 43 Church St, Flint CH6 5AD
2. Our services
If you are eligible for a free NHS sight test you can visit G D Elliott Ltd t/a Roberts and Polson Opticians. for your free test. We will also accept NHS vouchers against purchases of glasses and/or contact lenses. To find out if you are eligible for a free eye test and/or NHS vouchers please contact NHS Direct on 0845 4647 or visit www.nhsdirect.nhs.uk. Alternatively, you can contact your local health authority.
If you would like to make an appointment please contact Roberts and Polson Opticians, 43 Church St, Flint, CH6 5AD or telephone 01352 735717
3. Financial and funding information
G D Elliott Ltd t/a Roberts and Polson Opticians will currently receive a fee for each NHS sight test performed in the UK.
If you would like further information about the value of the NHS vouchers accepted, and NHS charges, please visit:
These charges and voucher values are regularly reviewed by the NHS.
4. Regular publications and information for the public
Information in relation to your eye test, the NHS, or Roberts and Polson Opticians as a practice can be found at www.robertsandpolson.co.uk
A range of patient leaflets in relation to prices, contact lenses, care for glasses, general contact lenses information and optical healthcare are available from Roberts and Polson opticians, 43 Church St, Flint CH6 5AD
5. Complaints
A copy of our complaints procedure can be obtained from Roberts and Polson opticians, 43 Church St, Flint CH6 5AD or by email at gordon@robertsandpolson.co.uk. If you have a complaint we recommend that you first contact Mr Gordon Elliott
6. Our policies and procedures
Details of policies (eg Health and Safety and Privacy) are available from Roberts and Polson opticians, 43 Church St, Flint CH6 5AD
7. This publication scheme
Any changes to the publication scheme and any proposed changes or additions to publications already available will be published in this Class.
Cost of information
For the most part, you will only be charged for printed copies of information required. Some information is available free, but for others there may be a charge. The charges will vary according to how the information is made available. The charges are as follows:
Information accessed via the website or provided by e-mail is free of charge except for charges made by your own internet service provider.
Requests for single printed copies are free of charge.
Requests for multiple printed copies or archived copies will attract a charge to cover incidental costs such as photocopying and postage.
These charges will be reviewed regularly and notified to you when you make the request.
Useful resources
Websites
Roberts and Polson is a trading name of G D Elliott Ltd. G D Elliott Ltd is a company registered in England.
Company Number; 08880458.
Privacy Notice and Freedom of Information
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